Does health insurance cover the costs?

All our services are private-pay, including counselling, diagnostics and classes. Statutory insurers generally do not cover the costs, private and supplementary insurers often reimburse part of them. You always receive an invoice you can submit.

Holistic Therapy in Hamburg Rotherbaum

Q: What is the Kaiserufer?

The Kaiserufer is a private practice for mental health in Hamburg Rotherbaum. We combine psychotherapy (HPG), art therapy, bodywork and wellness offerings under one roof.

Q: Who is the Kaiserufer for?

For anyone who wants to do something for themselves: adults, teenagers and children. You need no prescription and no diagnosis, and you are welcome with an existing diagnosis too. Our range covers psychotherapy (HPG), counselling and diagnostics, art and body therapy, groups and classes. In cases of acute suicidality or self-harm we refer to a clinic.

Q: Why a private practice?

Immediate appointments, free choice of therapist, full discretion and maximum flexibility, without the restrictions of statutory insurance requirements.

Q: How much does a session cost?

The initial consultation (approx. 45 min) is free. You can find all other prices on our prices page.

Q: What happens at the first appointment?

A no-obligation getting-to-know-you conversation. We take about 45 minutes, listen to you and look together at which path fits.

You want to do something for your mental health, without a long wait? In our private practice in Hamburg Rotherbaum we support you with psychological counselling, psychotherapy under the German Heilpraktiker Act and art therapy: with stress, anxiety, low mood and in difficult phases of life. We meet you exactly where you are right now.

Book Appointment Explore Therapy

Penguin illustration, Kaiserufer Hamburg

< 5 daysto your first appointment

45 minfree initial consultation

6+therapists on the team

8 am to 8 pmMon to Fri (Sat classes)

< 5 daysto your first appointment

45 minfree initial consultation

8 am to 8 pmMon to Fri (Sat classes)

6+therapists on the team

Your Benefits

Why the Kaiserufer?

No waiting list. Appointments within days, not months.
Several disciplines under one roof. Psychotherapy (HPG), art and body therapy work together.
No one-size-fits-all. Your treatment path is tailored individually to you.
Full discretion. Nothing is reported to your health insurer; your therapy remains your private matter.
For all generations. We support adults, teenagers and children.
Our own therapeutic approach. Scientifically grounded, creative and body-centred.

Psychological Counselling in Hamburg

Is the Kaiserufer right for me?

Sometimes a feeling that something is not right is enough. You do not need to know what it is called or where it comes from. Whether you are noticing first symptoms, looking for orientation or have been carrying something for a while: we meet you exactly where you are right now. Some people come with a specific concern. Others simply come to breathe, to talk and to enjoy the welcoming atmosphere. Both are equally welcome.

At the Kaiserufer, psychologists, Heilpraktiker practitioners for psychotherapy, social pedagogues and body therapists work hand in hand. You get more than just a conversation: you get a holistic view of what is on your mind. With proven methods, our own therapeutic approach and genuine interest in you as a person.

No waiting room. No pigeonholes. Just the next step, together.

We can help with...

Stress, burnout & feeling overwhelmed
Anxiety & panic attacks
Depression & low mood
Relationship problems
Self-doubt & low self-esteem
Feeling lost or without direction
Trauma & distressing experiences
Loneliness & inner emptiness

Or with the wish to do something good for yourself.

Penguin whose shadow looks like a polar bear, illustration on anxiety, Kaiserufer Hamburg

Who we are here for

Find the right support

You do not need to know which method suits you. Simply start where you are right now.

For adults

Support with stress, anxiety, low mood, grief and personal change.

Learn more →

For couples

Looking together at conflicts, communication and your relationship.

Learn more →

For young adults

Room for self-esteem, exam anxiety and orientation at university, in training and at work.

Learn more →

For children and teens

Support with school, personal and family challenges.

Learn more →

How it works

You do not need to know in advance what suits you. We find that out together.

You book a free introductory session.

Online, by phone or by email, whatever you are interested in. You do not have to decide on anything yet.

We listen.

Around 45 minutes for your concern, calmly and without pressure. You share as much as you like.

We check honestly whether we can help you.

If another path suits you better, we will tell you openly.

You receive a recommendation.

We suggest which member of our team and which method we consider sensible and discuss with you how things could continue. The recommendation is non-binding, you decide.

You start at your own pace.

Single sessions or the Flossenpass, you decide how to continue. If something does not fit, we change therapist or method. That is no problem with us.

Penguin with folded flippers listening calmly, how getting started at Kaiserufer Hamburg works

Seated penguin looking kindly into the camera, how support at Kaiserufer Hamburg begins

Penguin in front of the Kaiserufer practice Hamburg

Our Philosophy

We founded the Kaiserufer with one aspiration: to advise and treat people of all generations the way we would like to be treated ourselves. Your wellbeing is close to our hearts, and we want you to feel valued and truly welcome, so that your fears and worries can ease.

With professional expertise and human warmth we support you in becoming the version of yourself you want to be. We look forward to welcoming you and your family to the Kaiserufer!

More about us

Sound Bath room with singing bowls and mats at Kaiserufer Hamburg

One-to-one art therapy session at Kaiserufer Hamburg

Meeting room with olive tree at Kaiserufer Hamburg

Painted cherry, art therapy Hamburg Kaiserufer

Art therapy studio with easels at Kaiserufer Hamburg

Art therapy workshop at Kaiserufer Hamburg

Relaxation room with yoga mats at Kaiserufer Hamburg

Reception area with olive tree and light at Kaiserufer Hamburg

Painted lion, art therapy Hamburg Kaiserufer

Yoga equipment and shelf at Kaiserufer Hamburg

Easels and paints, art therapy at Kaiserufer Hamburg

Relaxation loungers at Kaiserufer Hamburg

Candles and atmosphere at Kaiserufer Hamburg

Tea and mindfulness at Kaiserufer Hamburg

Why Kaiserufer

From the heart, for people

Susann Ramelow
Founder

"Changing yourself is probably one of the greatest challenges life holds. At the Kaiserufer, I have made it my mission to make the path to that change easier for people. That takes empathy, authenticity and genuine human appreciation."

Eva-Maria Ramelow
Founder

"I believe change becomes possible when we feel seen, when trust grows and space opens up for what is real. That is exactly what we try to live at the Kaiserufer, anew every day."

More about us

Penguin in an armchair with tea, Kaiserufer Hamburg atmosphere

Come round for a cup of tea.

With us, you are not a patient but a guest. Our rooms are deliberately designed to radiate warmth and comfort. Nothing feels like a clinic, everything feels like a place where you can simply be at ease.

The free getting-to-know-you conversation takes about 45 minutes. No forms, no pressure. Just arrive, talk and see together what fits.

040/3688108300

Your advantages in our private practice in Hamburg

We know that choosing a private practice deserves careful thought. That is why it matters to us that you know what you get in return:

Immediate appointments

Usually within five working days, with no months-long waiting list.

Free choice of therapist

You choose who supports you. No assigned slot, but a genuine match.

Full discretion

Your therapy remains your private matter. Nothing is reported to your health insurer.

Maximum flexibility

Duration, frequency and method adapt to your life, not the other way round.

Good to know: Many private and supplementary insurance policies reimburse part of the costs. Feel free to ask us about this in your initial consultation.

Frequently Asked Questions

What is the Kaiserufer?

The Kaiserufer is a private practice for mental health in Hamburg Rotherbaum. We combine psychotherapy (HPG), Art Therapy, bodywork and wellness offerings such as Yin Yoga and sound healing under one roof. With us you are called a guest, not a patient, and that is exactly how it feels.

Who is the Kaiserufer for?

For anyone who wants to do something for themselves. You need no prescription and no diagnosis, and you are of course welcome with an existing diagnosis too, for example after a clinic stay or while waiting for a statutory therapy place. Some come because of acute struggles such as burnout, anxiety or depression, others simply want a space to find some calm. Our range is broad: psychotherapy under the German Heilpraktiker act (HPG), psychological counselling and diagnostics, talk therapy, couples counselling, art therapy, body therapy, group therapy and workshops as well as classes such as yoga, sound baths and meditation, for adults, teenagers and children. We do have one limit: in cases of acute suicidality or self-harm, a clinic is the safe place, and that is where we will refer you.

Why a private practice?

As a private practice we offer you decisive advantages:

Immediate appointments instead of months of waiting
Free choice of therapist
Full discretion, nothing is reported to your insurer
Maximum flexibility in methods and scheduling

You keep full control over your therapy journey.

How much does a session cost?

Our prices are transparent and fair. The initial consultation (approx. 45 min) is always free and comes with no obligation. You can find all further details on our prices page.

Does health insurance pay?

Psychotherapy under the Heilpraktiker act (HPG) is a private-pay service, as are our counselling, diagnostics and all classes. Statutory health insurers generally do not cover these costs. Private health insurers and supplementary policies, however, often reimburse part of the costs depending on your plan. You always receive an invoice from us that you can submit. Feel free to ask us, we are happy to help you clarify this.

What happens at the first appointment?

Your first visit is a no-obligation getting-to-know-you conversation. We take about 45 minutes, listen to you and look together at which path fits you. No forms, no pressure. Just an open conversation.